We ship from Barcelona, Spain, and process orders Monday–Friday, excluding holidays.

All orders will be dispatched within 1-3 business days after processing. Please note that we do not ship on weekends or holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

We offer free shipping within Spain, and on international orders when you buy 3 or more items.

Below you’ll find our estimated delivery times and rates for all destinations.

We strive to meet the estimated shipping times, but we cannot guarantee them.

When choosing this shipping method, your order may be delivered by either the local postal service or a courier. In most cases, it will arrive with your regular mail. Some deliveries may require a signature upon receipt, depending on your location and the shipping provider.

If you're not home at the time of delivery, the postal service may leave a notice with instructions on how to collect your package.

⚠ Important: Once your order has been handed over to the postal service, it becomes the customer’s responsibility to monitor the shipment using the tracking number provided.

If your package is held at the post office or customs, you must arrange collection within the deadline set by the carrier. Some postal services do not issue physical delivery notices, so checking your tracking regularly is essential.

Unclaimed packages will either be returned to us or destroyed by the postal service. In both cases, no refund will be issued.

You may request a reshipment within 30 days of the package being returned to us, by covering the full cost of the new shipping.

Express orders are processed and dispatched within 1–2 business days.

Please note:

• We do not ship on weekends or public holidays.
• Deliveries are also not made on weekends or public holidays.
  

We use premium international courier services such as UPS, DHL Express, or equivalent, depending on the destination.

Including a valid phone number at checkout helps ensure faster, smoother delivery – some couriers require this to process customs clearance or confirm delivery.

Below you’ll find our estimated delivery times and rates for all destinations.

We strive to meet the estimated shipping times, but we cannot guarantee them.

Please be aware that we cannot predict whether your country will impose customs fees upon the arrival of international shipments. The customer is accountable for any applicable customs fees, import duties, taxes, or additional charges. We are not liable for delays caused by customs processes.